Refund Policy
Last Updated: [Insert Date]
🔹 We value your satisfaction! Please review our refund eligibility criteria below.
1 General Refund Policy
At Tiffin Choice, we strive to provide fresh, high-quality meals. If you're unsatisfied, here's our refund policy:
- Full refunds for orders cancelled at least [X] hours before scheduled delivery
- Partial refunds (50%) for cancellations made less than [X] hours before delivery
- No refunds for meals already prepared or delivered
- Quality issues must be reported within 1 hour of delivery
2 Subscription Refunds
- Monthly subscriptions can be cancelled within [X] days for a full refund
- Paused subscriptions retain credit for future use
- No refunds for partial weeks of service
- Special diet plans require [X] days notice for cancellation
3 Quality Issues
If your meal doesn't meet quality standards:
- Take photos of the issue immediately
- Contact us within 1 hour of delivery
- We'll provide:
- Replacement meal on next delivery
- Credit for future orders
- Full refund in severe cases
4 Refund Methods
Original Payment Method
Processed in 5-7 business days
Tiffin Choice Credit
Immediate credit to your account
5 Non-Refundable Items
- Customized meal plans after preparation begins
- Special occasion/holiday menus
- Delivery fees (if applicable)
⚠️ Important Notes
- Refund requests must be made via email to refunds@tiffinchoice.com
- Include your order # and reason for refund
- Processing may take 3-5 business days